Your satisfaction is our priority. Offering a quick and effective technical support, we always put the customers first.

Please don't hesitate to contact us if you have any questions or want to get further details, and our team can help make your business a success.

Based on the engineering requirement for Repeater & Signal Booster, we offer the following services:

Service Before Sale

• Provide a systematic solution tailored for the real requirement;
• Help remove unnecessary cost and obtain better signal coverage;
• Hold a series of technical seminars focus on products and design solution;
• Offer full support for trial test.

Service During Sale

• Perform site survey;
  • Frequency, channel no. of donor BTS;
  • Terrain, obstruction;
  • BTS signal level;
  • Installation position (GPS coordination) for repeater/booster;
  • Tower type/height;
  • Antenna type/number;
  • Transmission line length;
  • Power supply;
  • Grounding.
• Design for each solution;
  • Survey data report;
  • Engineering drawing;
  • Time plan;
  • List of accessories for the engineering.
• Field support at installation sites;
  • Give on-site instruction for installation;
  • Supervise the engineering process to assure project quality.
• Verification support for correct installation;
• Field support for possible performance problems;
• Technical training;
• Replacement service;

Service after Sale

• Maintenance service;
• Repair service;
• Software modification and upgrade service;
• Spare parts service.

Our Technical-Support Team